Frequently Asked Questions

IID Biz Consultancy is an online business consultancy platform that connects startups, MSMEs and entrepreneurs with verified experts across 50+ professional segments. You can book consultations, access registration and compliance services, business diagnosis, workshops and mentorship — all in one place.

The platform is built for new entrepreneurs, MSME owners, startups and growing businesses in India that need expert guidance on registration, compliance, tax, finance, strategy and industry-specific questions — without hiring a full-time consultant.

Yes. IID Biz Consultancy operates as an ISO-certified platform, reflecting our commitment to structured processes, verified experts and reliable service delivery for business owners across India.

Click Sign In or Register from the top navigation, enter your mobile number or email, and complete OTP verification. Once logged in, you can book consultations, submit enquiries, access your dashboard and track bookings.

Biz Consultancy serves businesses across India. Consultations and most services are delivered online, so you can connect with experts from Lucknow, Noida, or any city without visiting an office.

Visit the Expert Consultation page or browse Consultants, filter by category or segment, choose a verified expert and select an available audio or video slot. Confirm your booking and join the session at the scheduled time from your dashboard.

Audio consultation is ideal for quick, distraction-free advice when you are on the move. Video consultation adds face-to-face interaction, which helps when reviewing documents, compliance checklists or visual business plans with your expert.

Yes. Consultants listed on the platform go through a verification process. Profiles show expertise areas, experience, ratings and segments so you can choose a professional aligned with your business need.

Rescheduling and cancellation policies depend on the booking type and timing. Our help desk can assist with slot changes where permitted. Check your booking details in My Bookings or contact support for specific cases.

You can consult Chartered Accountants, Company Secretaries, tax specialists, legal advisors, business strategists and industry experts across segments such as manufacturing, retail, food, services, export and more.

We support Private Limited company registration, LLP incorporation, partnership and proprietorship setup, GST registration, MSME/Udyam registration, FSSAI, trade licences and ongoing compliance filings — handled by verified professionals.

Timelines vary by state, name approval and document readiness. With complete documents, incorporation often completes in a few working days to a few weeks. Our team guides you through each step and keeps you updated on status.

GST registration is mandatory when turnover crosses the prescribed threshold or for certain business types regardless of turnover. A consultant on our platform can review your activity and advise whether registration is required now or later.

Yes. Beyond incorporation, we help with ROC filings, GST returns, TDS, labour law registrations and other recurring compliance so your business stays statutory-ready as it grows.

Use the enquiry form on the homepage, Business Services page or Contact Us page. Share your name, email, mobile and pincode — our team will connect you with the right registration expert for your business type.

Business diagnosis is a structured assessment that reviews your company's financial health, compliance posture, operational gaps and growth opportunities. It helps you understand where the business stands today and what to fix before scaling.

MSMEs, startups and existing businesses that feel stuck on growth, unsure about compliance, or planning expansion benefit most. It is especially useful before major investment, restructuring or entering a new market.

Packages typically cover expert-led review across finance, compliance and strategy areas, with actionable recommendations — not generic advice. Specific inclusions depend on the diagnostic plan you choose.

A consultation answers a specific question in one session. Business diagnosis is a broader, structured review across multiple areas of your business, producing a clearer picture of priorities and next steps.

Membership plans unlock benefits such as discounted consultations, diagnostic packs, priority support and access to exclusive resources. Plans are available for business owners and, separately, for experts who join the platform.

Consultation fees vary by expert, experience and session type (audio or video). Each consultant profile displays their rate so you can compare before booking. Membership may offer reduced rates on eligible services.

Payments are processed securely through the platform using standard online payment options. You receive confirmation and receipts for bookings, memberships and service purchases in your account.

Refund eligibility depends on the service type, cancellation timing and policy for that booking. Contact our support team with your booking reference for a case-by-case review.

We run live workshops and webinars on business growth, compliance, industry insights and entrepreneurship topics. Browse the Workshops page for upcoming sessions, register online and join expert-led sessions with Q&A.

EDP is a structured training programme with video modules, PDF resources and assessments covering business idea validation, registration, compliance, finance and growth — designed for new entrepreneurs building a compliant, sustainable business.

Open the Workshops page, select an upcoming session and complete the registration form. You will receive confirmation details and reminders before the event starts.

Availability of recordings depends on the specific workshop. Check the workshop detail page or contact support to know if replay access is included for a particular event.

Reach us via the Contact Us page, email at bizconsultancy@iid.org.in or phone at +91 9625921019. Our team responds to enquiries about bookings, registrations, memberships and technical issues.

After logging in, open your user dashboard. My Bookings shows upcoming and past consultations; Call History lists completed audio and video sessions linked to your account.

Document Vault lets registered users securely store and manage business documents on the platform — useful when sharing files with consultants or keeping compliance records organised in one place.

Yes. Consultations, enquiries and uploaded documents are handled with confidentiality in mind. Read our Privacy Policy for full details on how we collect, use and protect your information.